I suppose I shouldn't be surprised by the number of times I come across instances where people have been overcharged, supplied with hardware or software they don't need, or persuaded to choose a solution which is just not right for them.
Customers place their trust in you as the "expert" who knows what you're doing, but I'm afraid there are some less than scrupulous traders out there who will simply take advantage.
So it's always encouraging when you find something that will help protect the consumer and also those of us who try to make an honest living. The Buy With Confidence scheme is run by Trading Standards who actively vet and monitor local traders. So avoid the risk and always insist that any traders you use are members of the scheme. We are.
