Wednesday, 24 March 2010

Who needs a gym membership?

All you need to keep fit is 5000 leaflets and a good pair of shoes. I know that most of my beautifully crafted leaflets go straight in the bin (recycling I hope), but just now and then, they fall on the mat of somebody who's looking for some help. And that makes it all worthwhile, well that and the free "gym membership".

"We all have problems with our PC from time to time and having tried several other companies unsatisfactorily my attention was drawn to a leaflet drop from Mike Richardson trading as Windsor IT Services. I do not normally respond to this form of advertising as I normally rely upon recommendations but what a find Mike has been superb in sorting out several problems with my system and recently revamped it to split my work and personnel items which allows it all to work so much better. I highly recommend Mike for his prompt and cost efficient service."

Malcolm Morris, Apex Heating, Windsor

Friday, 12 March 2010

Buy With Confidence

I suppose I shouldn't be surprised by the number of times I come across instances where people have been overcharged, supplied with hardware or software they don't need, or persuaded to choose a solution which is just not right for them.

Customers place their trust in you as the "expert" who knows what you're doing, but I'm afraid there are some less than scrupulous traders out there who will simply take advantage.

So it's always encouraging when you find something that will help protect the consumer and also those of us who try to make an honest living. The Buy With Confidence scheme is run by Trading Standards who actively vet and monitor local traders. So avoid the risk and always insist that any traders you use are members of the scheme. We are.

Monday, 8 March 2010

Photo Restoration

I love my job! I get to help all sorts of interesting people - training for a new job, fixing problems, offering advice, or helping folks communicate with distant friends and family. But just occasionally something extra special comes along and something which can help make a real difference.

So it was last Friday afternoon when Caroline phoned to see if I could restore an old photograph of her father and crew of KC "P", their Lancaster of 617 Dambusters Squadron. She explained that she needed it for a reunion the following day in Windsor and couldn't risk taking the precious and badly damaged print she wanted to pass around. Although her father is no longer alive, she hoped that someone at the reunion might recognise him, or others in the photo.

The picture was glued to the frame of a painting of their Lancaster in flight, so we started by taking photographs of it just in the case it was damaged further when we removed it. Luckily it came away quite easily and although torn, curled up at the edges and quite fragile, we were able to get a good scan ready for restoration. I delivered the precious original back later in the day, together with an enlarged and restored version that Caroline could take to the reunion. Job done, everyone happy!

On Sunday I had another call from Caroline with wonderful news! At the reunion people had indeed remembered her father and the crew of KC "P" when the new print had been passed around. But that was not all. Caroline does sterling work raising money in aid of cancer charities through Lunch4Life, and was offered the fantastic prize of a trip in a two seat Spitfire to auction to raise funds. That very evening the Spitfire flight from Duxford raised £8000 in aid of the charities. Now that really was the icing on the cake.

Images © All Rights Reserved by Caroline Davies